RT Article T1 Employee Treatment and Contracting with Bank Lenders: An Instrumental Approach for Stakeholder Management JF Journal of business ethics VO 158 IS 4 SP 1029 OP 1046 A1 Francis, Bill A1 Hasan, Iftekhar A1 Liu, Liuling A1 Wang, Haizhi LA English PB Springer Science + Business Media B. V YR 2019 UL https://www.ixtheo.de/Record/178559995X AB Adopting an instrumental approach for stakeholder management, we focus on two primary stakeholder groups (employees and creditors) to investigate the relationship between employee treatment and loan contracts with banks. We find strong evidence that fair employee treatment reduces loan price and limits the use of financial covenants. In addition, we document that relationship bank lenders price both the levels and changes in the quality of employee treatment, whereas first-time bank lenders only care about the levels of fair employee treatment. Taking a contingency perspective, we find that industry competition and firm asset intangibility moderate the relationship between good human resource management and bank loan costs. The cost reduction effect of fair employee treatment is stronger for firms operating in a more competitive industry and having higher levels of intangible assets. K1 Loan covenants K1 Cost of bank loans K1 Instrumental approach K1 Stakeholder Management K1 Employee treatment DO 10.1007/s10551-017-3722-0