Ethical decision making: An investigation of services marketing professionals

This study investigates the relative influences of professional values and selected demographic variables on the ethical perceptions of services marketing professionals. The relationship between ethical perceptions and ethical judgments of service marketers is also examined. The data were obtained f...

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VerfasserInnen: Singhapakdi, Anusorn (VerfasserIn) ; Rao, C. P. (VerfasserIn) ; Vitell, Scott J. (VerfasserIn)
Medienart: Elektronisch Aufsatz
Sprache:Englisch
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Veröffentlicht: Springer Science + Business Media B. V 1996
In: Journal of business ethics
Jahr: 1996, Band: 15, Heft: 6, Seiten: 635-644
weitere Schlagwörter:B Decision Making
B Positive Relationship
B Research Finding
B Economic Growth
B Demographic Variable
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Beschreibung
Zusammenfassung:This study investigates the relative influences of professional values and selected demographic variables on the ethical perceptions of services marketing professionals. The relationship between ethical perceptions and ethical judgments of service marketers is also examined. The data were obtained from a mail survey of the American Marketing Association's professional members of service industries. The survey results indicate a positive relationship between a service professional's professional values and his/her perceptions of ethical problems. The results also suggest that ethical judgments of a service professional can be partially explained by his/her perceptions of ethical problems. Implications of the research findings were discussed.
ISSN:1573-0697
Enthält:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1007/BF00411798