Seeing Is (Not) Believing: Managing the Impressions of the Firm’s Commitment to the Natural Environment

This paper examines stakeholder responses to impression management tactics used by firms that express environmental commitment. We inductively analyzed data from 98 open-ended questionnaires and identified two impression management tactics that led respondents to believe that a firm was credible in...

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Bibliographic Details
Authors: Bansal, Pratima (Author) ; Kistruck, Geoffrey (Author)
Format: Electronic Article
Language:English
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Published: Springer Science + Business Media B. V 2006
In: Journal of business ethics
Year: 2006, Volume: 67, Issue: 2, Pages: 165-180
Further subjects:B Transparency
B Natural Environment
B Legitimacy
B impression management tactics
B Stakeholders
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