Do Employees Care About CSR Programs? A Typology of Employees According to their Attitudes

This paper examines employees’ reactions to Corporate Social Responsibility (CSR) programs at the attitudinal level. The results presented are drawn from an in-depth study of two Chilean construction firms that have well-established CSR programs. Grounded theory was applied to the data prior to the...

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Autores principales: Rodrigo, Pablo (Autor) ; Arenas, Daniel (Autor)
Tipo de documento: Electrónico Artículo
Lenguaje:Inglés
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Publicado: Springer Science + Business Media B. V 2008
En: Journal of business ethics
Año: 2008, Volumen: 83, Número: 2, Páginas: 265-283
Otras palabras clave:B Social Justice
B CSR
B Employee attitudes
B Qualitative Research
B employee typology
B Stakeholders
B Grounded Theory
Acceso en línea: Volltext (JSTOR)
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Descripción
Sumario:This paper examines employees’ reactions to Corporate Social Responsibility (CSR) programs at the attitudinal level. The results presented are drawn from an in-depth study of two Chilean construction firms that have well-established CSR programs. Grounded theory was applied to the data prior to the construction of the conceptual framework. The analysis shows that the implementation of CSR programs generates two types of attitudes in employees: attitudes toward the organization and attitudes toward society. These two broad types of attitudes can then be broken down into four different categories: (1) acceptance of the new role of the organization, (2) identification with the organization, (3) importance attached to the work performed and (4) a sense of social justice. In turn, each of these categories is a grouping of many different concepts, some of which have at first sight little to do with CSR. Finally, the analysis reveals an attitudinal employee typology: the committed worker, the indifferent worker, and the dissident worker.
ISSN:1573-0697
Obras secundarias:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1007/s10551-007-9618-7