Is Your Banker Leaking Your Personal Information? The Roles of Ethics and Individual-Level Cultural Characteristics in Predicting Organizational Computer Abuse

Computer abuse (CA) by employees is a critical concern for managers. Misuse of an organization’s information assets leads to costly damage to an organization’s reputation, decreases in sales, and impositions of fines. We use this opportunity to introduce and expand the theoretic framework proffered...

Descripción completa

Guardado en:  
Detalles Bibliográficos
Autores principales: Lowry, Paul Benjamin (Autor) ; Posey, Clay (Autor) ; Roberts, Tom L. (Autor) ; Bennett, Rebecca J. (Autor)
Tipo de documento: Electrónico Artículo
Lenguaje:Inglés
Verificar disponibilidad: HBZ Gateway
Journals Online & Print:
Gargar...
Fernleihe:Fernleihe für die Fachinformationsdienste
Publicado: Springer Science + Business Media B. V 2014
En: Journal of business ethics
Año: 2014, Volumen: 121, Número: 3, Páginas: 385-401
Otras palabras clave:B Ethics
B Deontological evaluations
B Individualism
B Utilitarianism
B computer abuse
B information security
B Organizational security
B Teleological evaluations
B Formalism
B Collectivism
B Culture
Acceso en línea: Volltext (JSTOR)
Volltext (lizenzpflichtig)
Descripción
Sumario:Computer abuse (CA) by employees is a critical concern for managers. Misuse of an organization’s information assets leads to costly damage to an organization’s reputation, decreases in sales, and impositions of fines. We use this opportunity to introduce and expand the theoretic framework proffered by Thong and Yap (1998) to better understand the factors that lead individuals to commit CA in organizations. The study uses a survey of 449 respondents from the banking, financial, and insurance industries. Our results indicate that individuals who adhere to a formalist ethical perspective are significantly less likely to engage in CA activities than those following a utilitarian ethical framework. In addition, the results provide evidence that employees with individualistic natures are linked to increased CA incidents, whereas collectivist tendencies are associated with decreases in CA behaviors. Our results also show that collectivism acts as a strong moderator that further decreases the relationships between formalism and CA, and utilitarianism and CA. Finally, we offer detailed suggestions on how organizations and researchers can leverage our findings to decrease CA occurrences.
ISSN:1573-0697
Obras secundarias:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1007/s10551-013-1705-3