Exploring the Legality of Consumer Anti-branding Activities in the Digital Age

The importance of “brand dilution” is changing with the rise in internet-mediated consumer power and increasing consumer involvement in the brand identity and message creation processes. In light of recent legal rulings, this study re-conceptualizes brand dilution as a matter of counter-posed brand...

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Détails bibliographiques
Auteur principal: Kucuk, S. Umit (Auteur)
Type de support: Électronique Article
Langue:Anglais
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Publié: Springer Science + Business Media B. V 2016
Dans: Journal of business ethics
Année: 2016, Volume: 139, Numéro: 1, Pages: 77-93
Sujets non-standardisés:B Brand ownership and consumer rights
B Brand dilution
B Digital branding
B Anti-branding
Accès en ligne: Volltext (JSTOR)
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Description
Résumé:The importance of “brand dilution” is changing with the rise in internet-mediated consumer power and increasing consumer involvement in the brand identity and message creation processes. In light of recent legal rulings, this study re-conceptualizes brand dilution as a matter of counter-posed brand meanings and associations in digital markets. Anti-branding dilution cases from both a blurring and a tarnishment dilution basis are examined through consumer interviews. The results show that consumer anti-branding has less potential for brand dilution, and more potential for brand identity collusion. By addressing both legal and marketing views of the meaning systems associated with the dilution versus collusion perspectives, this study provides an approach for understanding anti-branding dilution discussions and a way to develop better functioning branding exchange systems for digital markets. Consequently, possible changes in future branding ownership issues for digital markets are envisioned.
ISSN:1573-0697
Contient:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1007/s10551-015-2585-5