Publicly-Researchable Accessibility Information: Problems, Prospects and Recommendations for Inclusion

Despite worldwide attempts to improve accessibility for consumers with disabilities, barriers still exist that exclude persons from consumer participation in daily life. Although legislation and lawsuits have addressed this issue, marketplaces designed for able-bodied persons are commonplace with mi...

Full description

Saved in:  
Bibliographic Details
Main Author: Kaufman-Scarborough, Carol (Author)
Format: Electronic Article
Language:English
Check availability: HBZ Gateway
Journals Online & Print:
Drawer...
Fernleihe:Fernleihe für die Fachinformationsdienste
Published: Cogitatio Press 2019
In: Social Inclusion
Year: 2019, Volume: 7, Issue: 1, Pages: 164-172
Further subjects:B consumer planning
B Accessibility
B Disabilities
B online Issue
B Information
Online Access: Volltext (kostenfrei)
Volltext (kostenfrei)

MARC

LEADER 00000naa a22000002 4500
001 178835835X
003 DE-627
005 20220202153225.0
007 cr uuu---uuuuu
008 220202s2019 xx |||||o 00| ||eng c
024 7 |a 10.17645/si.v7i1.1651  |2 doi 
035 |a (DE-627)178835835X 
035 |a (DE-599)KXP178835835X 
040 |a DE-627  |b ger  |c DE-627  |e rda 
041 |a eng 
084 |a 0  |2 ssgn 
100 1 |a Kaufman-Scarborough, Carol  |e VerfasserIn  |4 aut 
245 1 0 |a Publicly-Researchable Accessibility Information  |b Problems, Prospects and Recommendations for Inclusion 
264 1 |c 2019 
336 |a Text  |b txt  |2 rdacontent 
337 |a Computermedien  |b c  |2 rdamedia 
338 |a Online-Ressource  |b cr  |2 rdacarrier 
520 |a Despite worldwide attempts to improve accessibility for consumers with disabilities, barriers still exist that exclude persons from consumer participation in daily life. Although legislation and lawsuits have addressed this issue, marketplaces designed for able-bodied persons are commonplace with minimal accessibility standards tied to costs rather than the needs of this overlooked group. The present article examines a seemingly obvious, but understudied aspect of inclusion: the provision of publicly-researchable accessibility information. Ironically, businesses and public venues may create accessible spaces, yet fail to provide the level of detail needed by consumers with disabilities when planning a shopping excursion, dinner and entertainment, or travel and overnight stays. That is, the provision of factual accessibility content has lagged and is not required by law. This article reports on an exploratory study in the United States that examined the accuracy and completeness of publicly-researchable accessibility information for restaurant and entertainment venues in a large metropolitan area in the Northeastern United States. Observations were gathered from websites and social media of specific venues, as well as travel rating services like TripAdvisor. Findings were mixed. While some venues provided full and factual accessibility information, others revealed just the opposite both in online and follow-up telephone interviews. Implications are discussed along with recommendations for future study. 
601 |a Problem 
650 4 |a Accessibility 
650 4 |a consumer planning 
650 4 |a Disabilities 
650 4 |a Information 
650 4 |a online Issue 
773 0 8 |i Enthalten in  |t Social Inclusion  |d Lisbon : Cogitatio Press, 2013  |g 7(2019), 1, Seite 164-172  |h Online-Ressource  |w (DE-627)791558738  |w (DE-600)2779362-X  |w (DE-576)410285277  |x 2183-2803  |7 nnns 
773 1 8 |g volume:7  |g year:2019  |g number:1  |g pages:164-172 
856 |u https://www.cogitatiopress.com/socialinclusion/article/download/1651/1651  |x unpaywall  |z Vermutlich kostenfreier Zugang  |h publisher [oa journal (via doaj)] 
856 4 0 |u https://doi.org/10.17645/si.v7i1.1651  |x Resolving-System  |z kostenfrei  |3 Volltext 
856 4 0 |u https://www.cogitatiopress.com/socialinclusion/article/view/1651  |x Verlag  |z kostenfrei  |3 Volltext 
936 u w |d 7  |j 2019  |e 1  |h 164-172 
951 |a AR 
ELC |a 1 
LOK |0 000 xxxxxcx a22 zn 4500 
LOK |0 001 4050121824 
LOK |0 003 DE-627 
LOK |0 004 178835835X 
LOK |0 005 20220202152711 
LOK |0 008 220202||||||||||||||||ger||||||| 
LOK |0 040   |a DE-Tue135  |c DE-627  |d DE-Tue135 
LOK |0 092   |o n 
LOK |0 852   |a DE-Tue135 
LOK |0 852 1  |9 00 
LOK |0 935   |a ixzs  |a ixzo 
OAS |a 1 
ORI |a SA-MARC-ixtheoa001.raw 
REL |a 1 
STA 0 0 |a Information 
STB 0 0 |a Information 
STC 0 0 |a Información 
STD 0 0 |a Informazione 
STE 0 0 |a 信息,信息 
STF 0 0 |a 信息,資訊 
STG 0 0 |a Informação 
STH 0 0 |a Информация 
STI 0 0 |a Πληροφορία 
SUB |a REL 
SYE 0 0 |a Informationswesen