Strategic Community Management with Customers: Case Study on Innovation Using IT and Multimedia Technology in Education, Medical and Welfare Fields

This paper discusses the management processes for forming strategic communities by means of strategic partnerships between businesses and customers, for introducing into the Strategic communities the knowledge of customers with a high degree of learning experience with respect to the products and se...

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Detalhes bibliográficos
Autor principal: Kodama, M. (Author)
Tipo de documento: Recurso Electrónico Artigo
Idioma:Inglês
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Publicado em: Proquest 2002
Em: International journal of value-based management
Ano: 2002, Volume: 15, Número: 3, Páginas: 203-224
Outras palavras-chave:B Inovação
B Multimídia
B customer value
B IT
B Community
Acesso em linha: Volltext (lizenzpflichtig)