RT Article T1 Patient satisfaction: an imperfect measurement of quality medicine JF Journal of medical ethics VO 19 IS 2 SP 121 OP 122 A1 Pickering, W. G. LA English PB BMJ Publ. YR 1993 UL https://www.ixtheo.de/Record/1816110493 DO 10.1136/jme.19.2.121-a