Trust, Accountability, and Sales Agents’ Dueling Loyalties

This paper argues that current accountability mechanisms are inadequate to ensure that straight-commissioned agents meet their fiduciary obligations to their clients. In doing so, using agency theory, it revisits how the straight-commission compensation system creates agents’ dueling loyalties and r...

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Detalles Bibliográficos
Autor principal: Kurland, Nancy B. (Autor)
Tipo de documento: Electrónico Artículo
Lenguaje:Inglés
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Publicado: Cambridge Univ. Press 1996
En: Business ethics quarterly
Año: 1996, Volumen: 6, Número: 3, Páginas: 289-310
Acceso en línea: Volltext (JSTOR)
Volltext (lizenzpflichtig)
Volltext (lizenzpflichtig)
Descripción
Sumario:This paper argues that current accountability mechanisms are inadequate to ensure that straight-commissioned agents meet their fiduciary obligations to their clients. In doing so, using agency theory, it revisits how the straight-commission compensation system creates agents’ dueling loyalties and recommends mechanisms of accountability organizations, agents, and/or clients can recognize and employ to ensure agents’ fiduciary obligations to their clients.
ISSN:2153-3326
Obras secundarias:Enthalten in: Business ethics quarterly
Persistent identifiers:DOI: 10.2307/3857461