Trust, Accountability, and Sales Agents’ Dueling Loyalties

This paper argues that current accountability mechanisms are inadequate to ensure that straight-commissioned agents meet their fiduciary obligations to their clients. In doing so, using agency theory, it revisits how the straight-commission compensation system creates agents’ dueling loyalties and r...

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Главный автор: Kurland, Nancy B. (Автор)
Формат: Электронный ресурс Статья
Язык:Английский
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Опубликовано: Cambridge Univ. Press 1996
В: Business ethics quarterly
Год: 1996, Том: 6, Выпуск: 3, Страницы: 289-310
Online-ссылка: Volltext (JSTOR)
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Описание
Итог:This paper argues that current accountability mechanisms are inadequate to ensure that straight-commissioned agents meet their fiduciary obligations to their clients. In doing so, using agency theory, it revisits how the straight-commission compensation system creates agents’ dueling loyalties and recommends mechanisms of accountability organizations, agents, and/or clients can recognize and employ to ensure agents’ fiduciary obligations to their clients.
ISSN:2153-3326
Второстепенные работы:Enthalten in: Business ethics quarterly
Persistent identifiers:DOI: 10.2307/3857461