The role of ethics and social responsibility in achieving organizational effectiveness: Students versus managers

This paper investigates the differences in perceptions between business students and service-sector managers regarding the role that ethics and social responsibility serve in determining organizational effectiveness. An organizational effectiveness instrument containing business ethics and social re...

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Bibliographic Details
Authors: Kraft, Kenneth L. (Author) ; Singhapakdi, Anusorn (Author)
Format: Electronic Article
Language:English
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Published: Springer Science + Business Media B. V 1991
In: Journal of business ethics
Year: 1991, Volume: 10, Issue: 9, Pages: 679-686
Further subjects:B Social Responsibility
B Responsibility Item
B Business Ethic
B Ethical Conduct
B Economic Growth
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Description
Summary:This paper investigates the differences in perceptions between business students and service-sector managers regarding the role that ethics and social responsibility serve in determining organizational effectiveness. An organizational effectiveness instrument containing business ethics and social responsibility items served as a questionnaire for a sample of 151 senior business undergraduates and 53 service-sector managers. The results indicated that while students acting as managers rate some social responsibility issues as more important than do managers, they also rate ethical conduct and a few dimensions of social responsibility lower than do managers. The findings have direct implications for both business practitioners and educators.
ISSN:1573-0697
Contains:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1007/BF00705874