Communicating With Employees: Building on an Ethical Foundation

The paradigm of work and the formal organizations within which people work are changing. Trends in organizations include less hierarchy, integrated structures, empowered employees, teams and teamwork, labor-management partnerships, and myriad other changes. Underlying all these changes is a new emph...

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Authors: Harshman, Ellen F. (Author) ; Harshman, Carl L. (Author)
Tipo de documento: Recurso Electrónico Artigo
Idioma:Inglês
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Publicado em: Springer Science + Business Media B. V 1999
Em: Journal of business ethics
Ano: 1999, Volume: 19, Número: 1, Páginas: 3-19
Outras palavras-chave:B Performance System
B Formal Organization
B Classic Model
B Organizational Communication
B Economic Growth
Acesso em linha: Volltext (JSTOR)
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Descrição
Resumo:The paradigm of work and the formal organizations within which people work are changing. Trends in organizations include less hierarchy, integrated structures, empowered employees, teams and teamwork, labor-management partnerships, and myriad other changes. Underlying all these changes is a new emphasis on values regarding how organizations function. Among the critical organizational functions to which the values framework applies is communication., Most models of internal organizational communication are adaptations of the existing model for communicating externally. These models fall short of what is needed to impact today's employees., The model presented in this paper is based on seventeen years of work in the transformation of large, complex organizations. Comparing classic models and theories of organizations with the characteristics and needs of high performance systems led to the development of a values-based, employee-driven communication model. The model includes a comparison of communication in both kinds of systems in terms of purposes, principles (The Seven Cs), content, and techniques.
ISSN:1573-0697
Obras secundárias:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1023/A:1006141704179