Do CSR Messages Resonate? Examining Public Reactions to Firms’ CSR Efforts on Social Media

We posit a key goal of firms’ corporate social responsibility (CSR) efforts is to influence reputation through carefully crafted communicative practices. This trend has accelerated with the rise of social media such as Twitter and Facebook, which are essentially public message networks that organiza...

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Bibliographic Details
Authors: Saxton, Gregory D. (Author) ; Gomez, Lina (Author) ; Ngoh, Zed (Author) ; Lin, Yi-Pin (Author) ; Dietrich, Sarah (Author)
Format: Electronic Article
Language:English
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Published: Springer Science + Business Media B. V 2019
In: Journal of business ethics
Year: 2019, Volume: 155, Issue: 2, Pages: 359-377
Further subjects:B Corporate social responsibility
B CSR
B CSR communication
B Social media
B Corporate Reputation
B Signaling theory
Online Access: Volltext (lizenzpflichtig)