Cyber Trust

From a sociological and anthropological viewpoint, the ability of complete strangers to carry out transactions that involve significant risk to one or both parties should be complicated by a lack of trust. Yet the rise of e-commerce and “sharing economy” platforms suggests that concerns that seemed...

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Detalles Bibliográficos
Autor principal: Etzioni, Amitai (Autor)
Tipo de documento: Electrónico Artículo
Lenguaje:Inglés
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Publicado: Springer Science + Business Media B. V 2019
En: Journal of business ethics
Año: 2019, Volumen: 156, Número: 1, Páginas: 1-13
Otras palabras clave:B Cyber
B E-commerce
B Trust
B Economía colaborativa
B Online reviews
Acceso en línea: Volltext (lizenzpflichtig)
Descripción
Sumario:From a sociological and anthropological viewpoint, the ability of complete strangers to carry out transactions that involve significant risk to one or both parties should be complicated by a lack of trust. Yet the rise of e-commerce and “sharing economy” platforms suggests that concerns that seemed prevalent only a few decades ago have been largely assuaged. What mechanisms have been used to facilitate trust between strangers online? Can we measure the extent to which users trust each other when interacting online? This article reviews the existing literature on cyber trust and proposes directions for further research.
ISSN:1573-0697
Obras secundarias:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1007/s10551-017-3627-y