Resolving Conflicts Over Ethical Issues: Face-to-face Versus Internet Negotiations

Is the Internet an appropriate medium to use when attempting to resolve conflicts over ethical issues in business? The research reported on in this paper focuses on internet versus face-to-face negotiations as a component of applied discourse ethics. Although internet negotiation has serious restric...

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Bibliographic Details
Authors: van Es, Robert (Author) ; French, Warren (Author) ; Stellmaszek, Felix (Author)
Format: Electronic Article
Language:English
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Published: Springer Science + Business Media B. V 2004
In: Journal of business ethics
Year: 2004, Volume: 53, Issue: 1, Pages: 165-172
Further subjects:B moral dialogue
B Universalism
B Internet negotiations
B negotiation ethics
B Benevolence
B face-to-face negotiations
Online Access: Volltext (JSTOR)
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Summary:Is the Internet an appropriate medium to use when attempting to resolve conflicts over ethical issues in business? The research reported on in this paper focuses on internet versus face-to-face negotiations as a component of applied discourse ethics. Although internet negotiation has serious restrictions, it also has specific qualities. It enhances reflection and plays down emotion. Important qualities when handling complex and delicate ethical issues.
ISSN:1573-0697
Contains:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1023/B:BUSI.0000039406.58170.67